Shipping policy
Shipping Policy
At PawVibe, we are committed to delivering your pet accessories as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Times
Standard Shipping: 7–15 business days
Express Shipping: 3–7 business days
Shipping times may vary depending on your location and carrier conditions.
Free Shipping
We offer free standard shipping on all orders over $40.
Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. Please allow 2–3 business days for tracking information to become available.
International Shipping
We currently ship to select international destinations. Shipping times and costs may vary. Customers are responsible for any customs duties or import taxes that may apply.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at support@pawvibe.com within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions about your order, please email us at support@pawvibe.com.